Privacy Policy

Welcome to Quivor’s Privacy Policy This Privacy policy explains how we store , collect , use  and share your personal information. 

1. Who is Quivor ? 

Quivor is a platform that connects both the seller and the consumer and allows the shipment of an item directly from the seller to the consumer. 

2. What data we collect from you ? 

Personal Information You Provide 
Personal information is any information we could use to use to identify an individual. 
The personal information we collect from you include
 (i) Your Identity data which include your full name , gender and date of birth 
(ii) Your Contact data which include your telephone number , email address and billing address 
(iii) Your Financial details which include credit or debit card and bank account details. 
(iv) Your Profile data which include your username , passwords , purchases or order taken by you , your feedbacks and your survey responses. 

3. How we collect your data 

Privacy is a top priority for our customers, and that's why we take extra steps to ensure their data is secure. Our data collection process is highly transparent, allowing customers to easily see what information we collect, how it's used, and how it's stored. We use the latest encryption technology to keep their data safe and secure. Plus, our customer service team is always available if they have any questions! With us, customers can trust that their data is in good hands.

4. Why do we collect your data ?

The primary purpose of collecting your personal data is the fulfillment of legal tasks related to the management of insurance policies and compensation.
We collect and process your personal data for the following necessary purposes:
⁃ To administer our website 
⁃ To respond to any communications or queries from you.
⁃ To comply with our legal or regulatory obligations; and
⁃ To establish, exercise or defend legal claims.

5. Cookies Policy 

A cookie is a text file stored by a web server on a computer or mobile device.
We do not use cookies to track individuals and identify them personally but only ensures our website works correctly providing better user experience. 
Cookies allows websites to remember your settings such as languages , font size on your computer or mobile device. This means a user do not need to reset preferences for every revisit . On contrary , if cookies are not used , the website will treat you as a new visitor every time you load our page.

6. How your data is shared with a third party ? 

At Quivor we manage, run and use a number of services and infrastructure that may process your personal data. 
We maintain direct control over as many processes as we can. As necessary in connection with the above purposes, your personal data may be transferred to the cooperate organization or our authorized third-party service providers and partners. We conscientiously select and review authorized third parties when possible and review their privacy and security policies.

7. How long we retain your data ? 

Quivor ensure that personal data is retained only for as long as necessary in accordance with the above purposes and applicable laws. We retain personal data for the following indicative periods. 

8. Your Data Subject Right ?

⁃ You have rights under data protection law regarding your personal data. 
⁃ You have the right to request access, rectification or deletion of your personal data.
⁃ You also have the right to request the restriction of the collection and/or processing of, or to object to, certain types of collection and/or processing of your personal data.  
⁃ You have the right to ask us not to collect and/or process your personal data for marketing purposes;  we currently require your consent to participate, and you can change your preferences at any time ; We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

9. How we protect the data we collect from you ? 

⁃ Personal data shall be subject to additional safeguards to ensure this data is processed securely.
⁃ We do our best to provide you with a safe and convenient shopping experience . We have in place certain physical , electronic and managerial safeguards to protect the security of the data you provide to us. 
⁃ We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. If for any reason you can not access our secure server or you are not quite comfortable shopping online at our website , please feel free to place your order with us by telephone at the number listed entitled “ How to contact us ?” , below . We will be ready and happy to assist you with order . 

10. How to contact us ? 

For any questions about our Privacy Policy, to make choices about receiving promotional communications, to update or review your information , raise any issue regarding the processing your personal data , you may contact us by writing to [email protected]

11. Changes to the Policy

In the event that the Policy is changed at any time, the date and nature of the change will be clearly indicated in this document. In the event that the change has a material impact on the handling of your personal information, we will contact you to you to inform you of the changes and where appropriate seek your consent.